Underage patrons can use the service with adult intermediation. Due to this being a charged service, which may carry a bigger financial responsibility if a parcel is not retrieved, we recommend that a parent of an underage patron places the order.
It is possible to order items from all Tallinn Central Library’s departments and branch libraries. The items must be listed as AVAILABLE or In reserve collection in the e-catalogue ESTER. The order must be sent to one specific department or branch library – a library cannot combine items from different departments or branch libraries into one parcel.
When the library receives an order, we will reply with a confirmation e-mail which includes a bank link for service payment. When payment has been received, we will lend the item(s) to your patron account and then post the parcel. DPD will send you a notification via SMS and/or e-mail when your parcel arrives to a parcel machine.
You may return the item(s) to the closest Tallinn Central Library department or branch library. You may also send them to the library via a courier service. We urge you to return the items before the due date – this way you avoid any overdue fees.