Adult patrons of Tallinn Libraries may borrow items (books, CD-s, DVD-s etc) by ordering them to a DPD parcel machine. The sending cost is 4,50 euros and must be paid by the customer.
Underage patrons can use the service with adult intermediation. Due to this being a charged service, which may carry a bigger financial responsibility if a parcel is not retrieved, we recommend that a parent of an underage patron places the order.
It is possible to order items from all our libraries. The items must be listed as AVAILABLE or In reserve collection in the e-catalogue ESTER. The order must be sent to one specific department or branch library – a library cannot combine items from different departments or branch libraries into one parcel.
1. The service is offered by all our libraries.
2. The service may be used by adult patrons of Tallinn Libraries.
See how to register online.
3. This is a charged service. The sending cost of one parcel is 4,50 euros.
4. One order (aka one book parcel) may contain up to 5 books.
5. If a patron does not retrieve their parcel before the DPD storage deadline (7 days) passes, it will be returned to the library. The library will charge the customer for the return costs of the parcel by presenting them with a bill for 4 euros.
6. Items are not borrowed to debtors.
All terms of service.
How will the order get to You?
When the library receives an order, we will reply with a confirmation e-mail which includes a bank link for service payment. When payment has been received, we will lend the item(s) to your patron account and then post the parcel. DPD will send you a notification via SMS and/or e-mail when your parcel arrives to a parcel machine.
How to return Your order?
You may return the item(s) to the closest Tallinn Libraries library. When the library is closed, you can return books and magazines through the return hatch. Please return the items before the due date. That way you can avoid paying overdue charges.
Returning via DPD parcel machine
- Returning via parcel machine is paid by the patron, cost varies according to the locker size.
- Pack the books in a padded envelope or carton to protect them from damage during transport.
- Choose a suitable DPD parcel machine (excluding delivery robots), fill in the information about the parcel using the parcel machine or DPD self-service page, and pay the shipping cost. You can print out the parcel label using the parcel machine.
- Choose Tallinn Central Library as the recipient of the parcel, mark 56675384 as the contact telephone number and Tallinna Lasnamäe Prisma as the parcel machine location.
- Glue the parcel label to the parcel and scan its code in the parcel machine. Put the parcel in the locker.
- The return will be registered in a week at the latest after the parcel arrives in the Tallinna Lasnamäe Prisma parcel machine.
